So, you built and delivered a machine for your client. You also sold a lifetime maintenance service for it, right?
Did you know, that after-sales business is more profitable than just selling and delivering products?
Fter is a brand new all-in-one after-sales software that helps you manage your products and grow your after-sales business. With Fter industrial machine builders can monitor their installed base, manage their maintenance operations, and invoice their work and spare parts.
Fleet management software that
enables OEMs and machinery
manufacturers to create and develop
their after-sales business, maintenance services, and stronger
“Industrial services matter: Each percentage point by which services grow over
product sales correlates to a 50 percent increase in enterprise value.”
-McKinsey & Company
Typical problems that Fter provides a solution for!
All the data related to the installed base is scattered between several different systems
IoT platforms are tied to specific data sources and large-scale monitoring is challenging
Predictive maintenance solutions often provide alerts but do not include the things needed to manage a maintenance process
Off-the-shelf software solutions do not support the customer’s organizational structure
Invoicing related to the maintenance business is handled separately, which requires a lot of manual work
DO YOU WANT TO MAKE A DIFFERENCE AND MONETISE YOUR MAINTENANCE SERVICES?
We are looking for customers to attend our brand new pilot program
Tomorrow your customers are not only expecting a top-quality product but also reliable maintenance services with it?
This is the problem Fter is aiming to solve; how to help OEMs to operate in this shifting environment and learn to meet – and especially to predict correctly – customers alternating needs
“After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.”
-Konosuke Matsushita, Founder of Panasonic
Have you ever thought about productising your maintenance services?
Kickstart your after-sales business!
Increase your service revenue and profit margin
– From production lines to spare parts
– From multi-million companies to local entrepreneurs
Turn IoT data into maintenance tasks automatically
– Predictive monitoring to reduce the risk of downtime and support informative decisions
– From automated maintenance tasks to complex business rules
Flexible task design and processing
– From ad hoc tasks to scheduled and automated tasks
– Personalized views with relevant data only
Automated and customizable invoicing material generation
– Wide support for different invoicing formats
– Create your own data fields and templates
– Maintenance process modeling for enhanced quality
– Flexible process automation with triggers, conditions, and actions
– Customizable reports and dashboards
– Productized APIs for data interconnectivity