Lassila & Tikanoja (L&T) and Fatman have developed Frame Maintenance Resource Planning system to better meet the requirements of end-users of facilities. Fatman Frame enables more informed decision making based on collected real estate data. In practice the system provides information which allows L&T to make smarter decisions.
Frame Maintenance Resource Planning helps customers to monitor what is happening in their buildings. It provides information for example about consumption rates, preliminary maintenance activities and service requests related to a specific facility.
”Data-driven leadership and data utilization in services are the trends that drove us into developing this solution.”, mentions Antti Niitynpää, Business Unit Director at L&T.
The system is developed for customers, not for L&T
The project started with a view how L&T could offer the best possible service to building’s end-users and improve their employees’ visibility to the property maintenance at the same time. Fatman and L&T have developed the system using agile development methods. One important part of the process was testing.
“Basically, in every second week L&T got some features for testing. I want to highlight how important testing is because then you will see the result instantly”, explains Fatman’s Vice President Ville Hentilä.
Hentilä continues, “after testing L&T gave feedback about features we made for them. And if it was necessary, there was still time for corrections”.
Cooperation will continue
Hentilä tells the cooperation with L&T has been exceptional. He explains that L&T has truly understood how much effort an ICT project needs also from client, not only from developer to make it satisfactory for end-users.
”This undertaking never ends. Officially this project will be closed by the end of the year but that is when the work really begins. Both sides, Fatman and L&T, have lots of ideas for future development which will be started once the initial project has been delivered.” discloses Petri Kuismin, Development Manager at L&T.